Refund policy
Return Policy
30-Day Policy: You have 30 days after receiving your item to request a return.
Eligibility: The item must be in the same condition as received (unused, with tags, and in original packaging). If the tamper seal is fully cut, you are not eligible for a refund. Proof of purchase is required.
How to Start a Return
Contact prettylegitpre@gmail.com.
If accepted, a return shipping label and instructions will be provided. Returns sent without prior approval will not be accepted.
Exceptions / Non-Returnable Items
Refunds will not be issued for items with a completely torn tamper seal. For concerns, contact prettylegitpre@gmail.com.
Exchanges
To expedite the process, return the item and make a separate purchase for the new one.
Refunds
Refunds are processed upon receiving and inspecting the return.
Approved refunds will be issued to the original payment method within 10 business days.
Bank processing times may add delays. If no refund is received within 15 business days of approval, contact prettylegitpre@gmail.com.